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Assistant Front Office Manager (AFOM)
Role Overview The Assistant Front Office Manager (AFOM) supports the Front Office…
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Director of Rooms (DOR)
Role Overview The Director of Rooms oversees all aspects of the Rooms…
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Front Office Manager (FOM)
Role Overview The Front Office Manager (FOM) oversees the Front Office operations,…
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Operations Manager
Role Overview The Operations Manager is responsible for overseeing the day-to-day functions…
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Resident Manager
Role Overview The Resident Manager serves as the on-site leader of hotel…
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Hotel Manager (HM)
Role Overview The Hotel Manager is responsible for overseeing the day-to-day operations…
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General Manager (GM) – Hotel
Role Overview The General Manager (GM) serves as the top executive in…
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The Role of Emotional Intelligence in Modern...
1. What is Emotional Intelligence, and Why Does It Matter? Emotional intelligence…
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How to Develop a Situational Leadership Approach
Situational leadership is a flexible and adaptable leadership style that emphasizes tailoring…
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5 Common Pitfalls of New Leaders and...
The transition to leadership is a significant career milestone, often accompanied by…
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