
Guest Relation Supervisor
@Novotel Samator Surabaya Timur posted 22 hours ago in Guest Relations Mgr (ID: 265, Parent: 254)Job Description
Novotel Samator Surabaya Timur
Novotel Samator Surabaya Timur is a stylish four-star hotel in East Surabaya, located just 20 minutes from Juanda International Airport. Featuring 264 modern rooms and suites, many with panoramic river or city views, the hotel blends comfort and elegance seamlessly. Guests can enjoy a variety of dining experiences at Food Exchange, Pinisi Lounge Bar, and Damsolé Pool Bar, as well as wellness facilities at the InBalance Spa-Sauna & Fitness Center.
With spacious event venues including a Grand Ballroom and multiple meeting rooms, the hotel is ideal for both leisure and business travelers. Family-friendly facilities such as outdoor pools, a kids’ playground, and convenient services like shuttle connectivity make Novotel Samator a standout destination that balances modern lifestyle and warm hospitality.
Position: Guest Relation Supervisor
Qualifications:
- Minimum 2 years experience in a supervisory role within Guest Relations
- Leadership and team coordination skills
- Strong customer focus and service-oriented mindset
- Fluent in English and Bahasa Indonesia
- Ability to manage VIP guests and special requests
How to Apply:
Ready to grow your career with Accor? Submit your application by clicking the Apply button below and be part of Novotel Samator Surabaya Timur’s passionate and dynamic team!