Cluster Front Office Manager
Full time @Mercure Jakarta Grogol posted 15 hours ago in Front OfficeJob Description
Mercure Jakarta Grogol
Mercure Jakarta Grogol is an exciting pre-opening hotel strategically located in Grogol, West Jakarta—minutes from key business districts, shopping centers, and major transport links. As part of Accor, one of the world’s leading hospitality groups, the hotel will showcase contemporary design, thoughtfully appointed rooms, and welcoming social spaces that reflect the dynamic spirit of Jakarta Barat.
Our team culture emphasizes growth, collaboration, and service from the heart. Colleagues benefit from Accor’s global learning ecosystem, mobility opportunities across brands and countries, and a strong commitment to Corporate Social Responsibility and ESG initiatives—creating an inspiring environment to build a rewarding hospitality career.
Position: Cluster Front Office Manager
Qualifications:
- Proven leadership in Front Office operations within international hotel brands
- Hands-on experience managing guest experience, rooms revenue, and lobby flow
- Strong knowledge of PMS/Opera and front office SOPs
- Excellent communication in English and Bahasa Indonesia
- Track record in training, coaching, and developing multi-property teams
How to Apply:
Excited to build your career with Accor at a new pre-opening hotel in West Jakarta? Submit your application via the Apply button—tell us which position you’re targeting, highlight your relevant achievements, and take the next step toward joining our dynamic opening team by clicking Apply now!