Guest Experience Specialist
Full time @Mövenpick Resort & Spa Bintan Lagoon posted 17 hours ago in Front OfficeJob Description
Mövenpick Resort & Spa Bintan Lagoon
Overlooking the scenic South China Sea, just an hour away by ferry from Singapore, Mövenpick Resort & Spa Bintan Lagoon will bring Swiss-inspired hospitality to Bintan in celebration of Mövenpick’s rich culinary heritage. The resort is set to be the new beach getaway destination for all generations, featuring 420 rooms & suites, two golf courses, three lagoon swimming pools, unique restaurant concepts, a two-storey beach club, and expansive event spaces.
Wellness will also be an integral part of the resort experience, with a dedicated wellness and recreation village offering a gym, spa, and Kids Club. As part of Accor, our team members will benefit from global career mobility, learning programs, and opportunities to contribute to CSR and ESG activities.
Position: Guest Experience Specialist
Qualifications:
- Experience in guest relations or luxury hospitality
- Excellent interpersonal and problem-solving skills
- Fluent in English and preferably one other language
- Detail-oriented with service excellence mindset
- Flexible and adaptable to guest needs
How to Apply:
Excited to join the pre-opening team at Mövenpick Resort & Spa Bintan Lagoon? Click the Apply button to submit your CV—highlight your relevant skills, showcase your achievements, and take the next step to be part of our dynamic Accor family.