AYS Manager
Full time @Le Meridien Jakarta posted 5 days ago in Front OfficeJob Description
Le Méridien Jakarta
Situated in the heart of Jakarta’s central business district, Le Méridien Jakarta offers a sophisticated and enriching experience for discerning travelers. As a five-star hotel under the prestigious Marriott International portfolio, we combine timeless European elegance with contemporary Indonesian culture. Our property features luxurious accommodations, state-of-the-art meeting facilities, and an array of world-class dining venues, providing guests with a truly inspiring stay and a new perspective on the vibrant capital city.
Join our dedicated team of hospitality professionals and unlock a world of opportunity. At Le Méridien Jakarta, we foster a culture of growth, curiosity, and empowerment. We provide comprehensive training, global career advancement opportunities, and a supportive environment where your passion for service can shine. Be part of a brand that celebrates creativity and discovery, and help us deliver unforgettable moments for our guests.
Position: AYS Manager
Qualifications:
- Experience managing a hotel’s call center or guest service center (AYS, Service Express, etc.).
- Strong leadership and coaching skills to lead the At Your Service (AYS) team.
- Exceptional communication skills and professional telephone etiquette.
- Ability to multitask and manage a high volume of guest requests efficiently.
- Proficiency in PABX, PMS, and related hotel communication systems.
- Valid for Indonesian citizens only.
How to Apply:
We invite passionate and dedicated individuals to become part of our dynamic team. If you are ready to advance your career with a globally recognized hospitality leader, please submit your application by clicking the Apply button below.
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