Front Office Agent
- Full time
- Menteng, Dki Jakarta, Jl. MH Thamrin No. 1
- @Hotel Indonesia Kempinski Jakarta posted 1 month ago
- Posted : October 26, 2025 -Accepting applications
Job Description
Hotel Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta is an iconic five star luxury hotel located in the heart of Jakarta, famous for its prestigious Bundaran HI location. Our property offers 289 spacious rooms and suites, a rooftop swimming pool, a luxurious spa, and six exceptional dining options, including Signatures Restaurant and OKU Japanese Restaurant. We are offering premier hotel jobs in Jakarta for professionals seeking to join a team where refined elegance meets a warm welcome.
As the first five star hotel in Indonesia and part of the esteemed Kempinski collection, we are dedicated to delivering impeccable European luxury and service. We are committed to fostering talent and providing a dynamic environment for growth. If you are passionate about hospitality and looking for rewarding hospitality careers in Jakarta, we invite you to explore the possibilities at our luxurious property.
Position: Front Office Agent
Responsibilities:
- Manage guest check in and check out procedures with efficiency and warmth.
- Handle guest inquiries, answer phone calls, and assist with reservations.
- Process payments accurately and manage guest folios.
- Provide comprehensive information about hotel facilities, services, and local attractions.
- Coordinate with Housekeeping, Concierge, and other departments to fulfill guest requests.
- Address any guest concerns promptly and professionally to ensure satisfaction.
Qualifications:
- Minimum 1 year of experience as a Front Office Agent in a 4 or 5 star hotel.
- Proficiency in hotel Property Management Systems (PMS), such as Opera.
- Excellent communication skills in both Bahasa Indonesia and English.
- A professional and welcoming demeanor with a strong guest service orientation.
- Ability to work flexible shifts, including nights, weekends, and public holidays.
- Strong multitasking and organizational skills.
- Diploma in Hospitality or Tourism is an advantage.
How to Apply:
To explore career possibilities at our luxurious property, please click the “Apply” button to provide your current resume to our recruitment team. We look forward to welcoming you.
Related Jobs
Required skills
Related Jobs
-
NewDuty Manager Full time
Jakarta, Dki Jakarta, Jalan H.R. Rasuna Said Kav. X - O Jakarta DKI Jakarta Indonesia 12950Bergabung dengan Gran Melia Hotel Jakarta sebagai Duty Manager. Posisi ini terbuka di lokasi Jakarta, DKI Jakarta.
-
New
GRO Mandarin Full time
Kedonganan, Bali, 91-93 Jalan Pantai Kedonganan, Platinum Jimbaran BeachLowongan hotel di Jimbaran: Posisi GRO Mandarin tersedia di Platinum Hotel Jimbaran Beach Bali, hotel bintang 5.
-
New
Receptionist Include Driver Full time
Ubud, Bali, Jalan Raya Pengosekan, UbudLoker Receptionist Include Driver di The Artini Dijiwa Ubud, Ubud. Lowongan kerja perhotelan untuk Anda di bidang Front Office.
-
NewConcierge Full time
Jakarta Pusat, Dki Jakarta, Jl. Cikini Raya No. 8, Central Jakarta, 10330Kesempatan berkarir menjadi Concierge di Paviliun Raden Saleh, hotel terkemuka di Jakarta Pusat, DKI Jakarta.
-
New
Guest Relation Officer Full time
Sanur, Bali, Jalan Danau Tamblingan No. 49, Sanur, Denpasar Selatan, Kota Denpasar, Bali, 80228Lowongan hotel di Sanur: Posisi Guest Relation Officer tersedia di éL Hotel & Resort Bali - Sanur, hotel bintang 4.
