Front Desk Agent

Job Description

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Hotel Santika Premiere Slipi Jakarta
Hotel Santika Premiere Slipi Jakarta is a distinguished hotel strategically located in the Slipi area of West Jakarta, offering easy access to business districts and cultural landmarks. Our hotel provides upscale accommodations, extensive meeting facilities, and exceptional dining, making us a top choice for business and leisure travelers. We are currently offering premium hotel jobs in Jakarta for experienced professionals.

As part of the renowned Santika Indonesia Hotels & Resorts, we are dedicated to upholding the values of Indonesian hospitality and service from the heart. We foster a challenging and dynamic work environment where talent is nurtured and excellence is rewarded. If you are seeking rewarding hospitality careers in Jakarta and wish to meet a new challenge, we invite you to join our team.

Position: Front Desk Agent

Responsibilities:

  • Perform guest check in and check out procedures efficiently and courteously.
  • Manage guest reservations, inquiries, and requests in a professional manner.
  • Handle cash and credit card transactions accurately.
  • Provide information about hotel services, facilities, and local attractions.
  • Address guest feedback and resolve issues promptly to ensure guest satisfaction.

Qualifications:

  • Minimum 1 year of experience as a Front Desk Agent in a hotel.
  • Excellent communication and interpersonal skills.
  • Customer focused with a positive and outgoing personality.
  • Proficient in hotel Property Management Systems (PMS).
  • Good command of English, both spoken and written.
  • Willing to work in shifts (morning, evening, night).
  • Well groomed and professional appearance.

How to Apply:
Click the ‘Apply’ button to submit your application directly and begin your career journey with us.

Required skills

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