Guest Service Agent
- Full time
- Jakarta Pusat, Jakarta, Jakarta International Expo, Arena Pekan Raya Jkt - Kemayoran, Jl. H. Benyamin Sueb, East Pademangan, Jakarta, Indonesia ID
- @Holiday Inn Express Jakarta International Expo posted 8 hours ago
- Posted : November 14, 2025 -Accepting applications
Job Description
Holiday Inn Express Jakarta International Expo
Holiday Inn Express Jakarta International Expo is a smart, efficient IHG hotel located in the dynamic Pluit area, adjacent to major commercial and shopping centers. The hotel focuses on providing smart essentials for travelers. We are currently offering exceptional hotel jobs in Jakarta for highly motivated culinary and service professionals.
We are seeking skilled individuals to join our kitchen and front office teams, contributing to our reputation for reliable service. Joining us means being part of a large international brand with a commitment to staff training. If you are seeking rewarding hospitality careers in DKI Jakarta, explore the roles available in our **Jakarta hotel hiring** initiative.
Position: Guest Service Agent
Responsibilities:
- Provide professional and courteous guest service, managing check-in, check-out, and reservations.
- Handle cash and credit card transactions accurately.
- Address guest inquiries and simple complaints efficiently.
- Serve as the brand ambassador, ensuring a welcoming environment for all guests.
Qualifications:
- Minimum 1-2 years of experience as a Guest Service Agent or Front Desk Agent.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hotel Property Management Systems (PMS).
- Fluent in English.
- Positive attitude and ability to work in a team.
How to Apply:
We are seeking qualified and motivated individuals to join the Holiday Inn Express Pluit Citygate team. Please click the “”Apply”” button to send your application to our recruitment team via the official email address.
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