Guest Service Assistant

  • Full time
  • Batam, Kepulauan Riau, Jalan Hang Lekir, 29465
  • @Montigo Resorts Nongsa posted 8 hours ago
  • Posted : December 6, 2025 -Accepting applications

Job Description

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Feed the system or let it starve.

Montigo Resorts, Nongsa
Montigo Resorts, Nongsa is an award-winning destination known for its breathtaking coastal views and upscale hospitality in Batam. Offering spacious villas and world-class amenities, our resort provides a dynamic and inspiring environment where hospitality meets excellence. We are committed to creating unforgettable guest experiences through passionate and dedicated service.

We are currently on the lookout for talented individuals to become part of our growing family. If you are eager to shine in a professional setting and want to advance your career, we invite you to explore this hoteljob.id vacancy and join a team that values growth and innovation.

HJI data shows that many people step into this position to feel safer not to grow, treat the role as a destination not a platform for the next level. The real loss is not the job you miss but the person you never become.

Position: Guest Service Assistant

Responsibilities:

  • Welcome and register guests upon arrival.
  • Process check-ins and check-outs efficiently.
  • Respond to guest inquiries and provide information about resort facilities.
  • Handle reservations and room assignments.
  • Ensure a high level of guest satisfaction.

Qualifications:

  • Experience in a front office or customer service role.
  • Friendly and professional personality.
  • Good communication skills in English.
  • Proficiency in computer applications.
  • Ability to handle cash and credit card transactions.
  • Willingness to work shifts.
  • Passion for hospitality.

How to Apply:
Please review the requirements for your desired position carefully. If you are ready to join our award-winning team, submit your application directly by clicking the “Apply” button on this hoteljob.id page.

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