MAUA is an all-inclusive, upscale retreat that prioritizes sustainability, culture, and guest satisfaction.

Our luxury resort offers a secluded environment focused on wellness and health. With a carbon-neutral commitment and exceptional service, MAUA is the perfect luxurious and eco-friendly getaway

We are looking for qualified & dynamic talents to join our success team for the following position:

FRONT OFFICE MANAGER

Requirements:

• Two (2) years experience in the same position from International Hotel Chain.
• English is a must (written and spoken).
• Display a positive, professional attitude and integrity at all times.
• Strong leadership and organizational skill with great eye for detail.
• Strong communication skills and problem solving skill.
• Has strong administration, computer skill and can use PMS (VHP).
• Ability to anticipate and fulfill the needs of high-end clients.
• Experience in managing VIPs and handling complaints professionally.
• Proven ability to lead, train, and motivate a diverse team.
• Experience in room inventory management and occupancy optimization.
• Familiarity with upselling to maximize other revenue streams.
• Strong attention to detail and passionate for creating a memorable guest experience.
• Flexibility to work irregular hours, including weekends and holidays.

Send your application letter, CV and recent color photograph to:

hrmmanp@swiss-belhotel.com

Please specify your required position in your email subject.

Due to Indonesia Labor Law, we only hire Indonesian. Only shortlisted applicant will be notified.