Horison Ultima Seminyak

WE ARE HIRING!
Hotel Horison Ultima Seminyak is looking for passionate and dedicated individuals to join our growing team. If you have a strong hospitality mindset and are committed to delivering excellent service, we want to hear from you!

Available Positions:

1. Guest Service Agent (Staff)
2. Bell Driver (Daily Worker)
3. Trainee FB Service Departments

Guest Service Agent (Staff)

Job Descriptions:

• Handle guest check-in and check-out efficiently, ensuring accurate information, room allocation, and payment processing.
• Respond to guest inquiries, requests, and complaints in a professional and timely manner.
• Manage room reservations, assignments, and special accommodations based on guest preferences and availability.
• Provide information about hotel amenities, services, local attractions, and dining recommendations.
• Handle incoming phone calls, emails, and messages; redirect them as necessary to the appropriate departments.
• Perform administrative tasks such as updating guest profiles, generating reports, and record-keeping.
• Operate the VHP system for room inventory and reservations management.

Job Requirements:

• Minimum high school diploma (hospitality or customer service certification is a plus).
• Previous experience in a similar front desk or Guest Service Agent role.
• Excellent interpersonal and communication skills.
• Professional appearance, positive attitude, and a guest-first mindset.
• Fluent in English, both spoken and written (additional languages are an advantage).
• Familiarity with VHP systemis highly preferred.

Benefits:

• Competitive salary based on experience
• Career development opportunities
• Meals provided during shift
• Mandiri Inhealthinsurance coverage

Bell Driver (Daily Worker)

Job Descriptions:

• Warmly greet guests upon arrival and departure, assisting with luggage and transportation needs.
• Transport luggage to and from guest rooms with care and professionalism.
• Provide guests with accurate information and recommendations on hotel services and nearby attractions.
• Maintain cleanliness and order at the bell desk and lobby area.
• Coordinate guest transportation services such as taxi or shuttle bookings.
• Ensure timely pick-up and delivery of guest items and luggage.
• Consistently adhere to hotel standards, policies, and safety protocols.

Job Requirements:

• High school graduate or equivalent.
• Possession of valid SIM A & C driver’s licenseswith a clean driving record.
• Previous experience as a bell driver or in customer service is preferred.
• Strong verbal communication and interpersonal skills.
• Willingness to work flexible shifts, including weekends and holidays.
• Physically fit with the ability to lift and carry luggage safely.
• Professional grooming and attitude.
• Good knowledge of the local area and directions.

Benefits:

• Meal
• IDR 141.500/day
• Service Charge
• BPJS Ketenagakerjaan & BPJS Kesehatan

Trainee – F&B Service Department

Please send your CV & recent photograph to:

[email protected]
Subject: Name_Position
(Only shortlisted candidates will be notified for further recruitment process)
More Info:
Adress: Hotel Horison Ultima Seminyak, Jl. Arjuna (Double Six), Seminyak
Telephone: +62 361-739018
Phone/Whatsapp: +62 882-9970-0009