8 Leadership Styles and How They Shape Workplace Culture

What Are Leadership Styles?

Leadership styles are the distinct ways leaders choose to manage, guide, and inspire their teams. These styles play a crucial role in shaping workplace culture, influencing how employees interact, collaborate, and achieve their goals. From autocratic approaches that emphasize control to democratic methods that encourage collaboration, understanding leadership styles helps leaders adapt to their teams’ needs and create thriving environments.

Below, we delve into the eight types of leadership styles, explaining their characteristics and impact on workplace culture, followed by real-life examples from Rachel, a hotel manager navigating the challenges of leading her team at a luxury resort.

1. Autocratic Leadership

What It Is: Autocratic leadership emphasizes centralized decision-making, with the leader maintaining full control and providing clear directives. Employees have limited input, making this style ideal for high-stakes or time-sensitive situations.

Impact on Workplace Culture:

  • Promotes efficiency and order.
  • Can stifle creativity and autonomy over time.

Rachel’s Story: During a major VIP event at the hotel, Rachel needed to ensure flawless execution. She quickly assigned specific roles to her team, from the bellmen to the banquet staff, and outlined strict schedules. “No room for errors,” she instructed, leaving no ambiguity about expectations.

The event ran like clockwork, impressing the guests. Rachel’s decisive approach demonstrated that autocratic leadership could be effective in high-pressure scenarios, though she noted the importance of balancing it with more collaborative styles in everyday operations.

2. Democratic Leadership

What It Is: Democratic leadership encourages participation and collaboration. Leaders seek input from team members, valuing transparency and teamwork.

Impact on Workplace Culture:

  • Fosters creativity and innovation.
  • Builds a sense of ownership among employees.

Rachel’s Story: Ahead of the hotel’s quarterly menu redesign, Rachel gathered the chefs, restaurant managers, and front-of-house staff for a brainstorming session. Everyone shared ideas about trends, guest preferences, and operational feasibility.

The result was a menu that reflected collective creativity and practicality. “When people feel involved,” Rachel realized, “they’re more invested in the outcome.”

3. Transformational Leadership

What It Is: Transformational leadership focuses on inspiring and motivating employees to achieve exceptional results while fostering personal and professional growth.

Impact on Workplace Culture:

  • Cultivates a high-performance environment.
  • Boosts morale but may lead to burnout if overused.

Rachel’s Story: When the hotel underwent a rebranding initiative, Rachel inspired her team by sharing the vision for a more luxurious guest experience. She motivated staff through workshops, highlighting how their roles contributed to the hotel’s transformation.

The enthusiasm was palpable, and the guest satisfaction scores soared. Still, Rachel made it a point to schedule additional support and breaks, ensuring her team didn’t feel overwhelmed.

4. Servant Leadership

What It Is: Servant leadership prioritizes the needs of the team and individuals, focusing on empathy, active listening, and personal development.

Impact on Workplace Culture:

  • Encourages trust and loyalty.
  • Builds strong relationships and team cohesion.

Rachel’s Story: One evening, Rachel noticed that the housekeeping supervisor looked particularly tired. Instead of asking her to push through, Rachel stepped in to assist with room inspections, allowing the supervisor to rest.

Her gesture didn’t go unnoticed. The team’s morale improved, and Rachel’s genuine care strengthened trust within her staff. “Sometimes,” she thought, “leading means serving.”

5. Laissez-Faire Leadership

What It Is: Laissez-faire leadership takes a hands-off approach, allowing employees to work independently while providing support when necessary.

Impact on Workplace Culture:

  • Encourages creativity and autonomy.
  • Can result in lack of direction if poorly managed.

Rachel’s Story: During a quieter season, Rachel encouraged her spa team to innovate new treatment packages. She gave them the freedom to create, only stepping in for final approvals. The team’s creative energy resulted in a package that became a bestseller during the next peak season.

Rachel learned that giving her team space could unlock untapped potential.

6. Transactional Leadership

What It Is: Transactional leadership is goal-oriented, focusing on performance, rewards, and discipline to drive results.

Impact on Workplace Culture:

  • Promotes accountability and clarity.
  • May lack emotional connection or innovation.

Rachel’s Story: Rachel implemented a reward system for the front desk staff, recognizing those who upsold premium rooms or spa services. She also provided constructive feedback when goals weren’t met.

This structured approach boosted revenue and gave employees clear performance targets. “Clarity breeds confidence,” Rachel thought.

7. Charismatic Leadership

What It Is: Charismatic leadership relies on a leader’s personal charm and influence to inspire and energize employees.

Impact on Workplace Culture:

  • Creates enthusiasm and unity.
  • May lead to over-reliance on the leader.

Rachel’s Story: During the hotel’s anniversary celebration, Rachel delivered a heartfelt speech, praising her team’s hard work and commitment. Her enthusiasm was contagious, and the staff felt more connected to the hotel’s mission.

However, Rachel made sure to highlight individual achievements to ensure the focus wasn’t solely on her.

8. Situational Leadership

What It Is: Situational leadership adapts to the context, balancing directive and supportive behaviors based on team needs and circumstances.

Impact on Workplace Culture:

  • Fosters adaptability and responsiveness.
  • Provides tailored support to employees.

Rachel’s Story: On a busy holiday weekend, Rachel juggled multiple leadership styles. She gave clear instructions to new hires, collaborated with experienced staff on operational adjustments, and motivated the entire team with a shared goal: delivering seamless service to every guest.

Her adaptability ensured the hotel thrived during its busiest period.

Rachel’s journey illustrated how leadership styles are not one-size-fits-all. Each situation demanded a unique approach, shaping the team’s culture in dynamic ways. By embracing these eight leadership styles, she fostered a workplace where creativity thrived, trust blossomed, and results soared.

As Rachel looked out at her team, she felt proud of their collective journey. Leadership wasn’t just about managing—it was about inspiring, supporting, and evolving. And in doing so, she had built a culture that would carry them forward, no matter the challenges ahead.