
Mandarin Guest Relation & Spa Therapist
Full time @The St. Regis Bali Resort posted 1 month ago in Front Office , in SpaJob Description
Located on the exclusive pristine beach of Nusa Dua, The St. Regis Bali Resort is nestled in the heart of the “Garden of Bali.” Combining understated barefoot elegance with Balinese-inspired living, the resort offers infinite panoramic views of the Indian Ocean on a stunning beachfront of powdery white sand.
Available Positions:
- Mandarin Guest Relation
- Spa Therapist
Job Responsibilities:
Mandarin Guest Relation
- Welcome and assist Mandarin-speaking guests with personalized service.
- Provide concierge assistance, including reservations and local recommendations.
- Act as a cultural liaison, ensuring smooth communication between guests and hotel teams.
- Address guest inquiries and resolve concerns in a professional manner.
- Maintain an in-depth knowledge of the hotel’s services and facilities.
Spa Therapist
- Deliver high-quality spa treatments tailored to guest needs.
- Maintain cleanliness and hygiene of spa treatment rooms and equipment.
- Ensure guest relaxation and satisfaction through excellent service.
- Recommend suitable spa treatments based on guest preferences.
- Follow health and safety protocols to maintain spa standards.
Job Requirements:
- For Mandarin Guest Relation: Fluency in Mandarin and English, both spoken and written.
- For Spa Therapist: Certified in massage therapy or spa treatments.
- Minimum of 1 year experience in a similar role, preferably in luxury hospitality.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, guest-oriented environment.
- Strong knowledge of luxury hospitality service standards.
How to Apply:
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