The Public Area Captain is responsible for assisting the supervisor and supervises all public area attendants to ensure proper completion of all tasks.

He/She should be able to effectively communicate verbally and written with other employees in an attentive, friendly, courteous and service-oriented manner.

1. Inspects cleaning cleanliness of public areas according to standard.
2. Ensures proper completion of all tasks by the Public area attendants.
3. Schedules and delegates task to subordinates.
4. Supervise the day to day cleaning of hotel public areas.
5. Perform routine inspections of all public areas, service areas, and storerooms.
6. Schedule and supervise deep cleaning and any other projects.
7. Supervise and coordinate pest control, flowers, plants and periodical deep cleaning operations in all area of responsibility.
8. Maintain complete knowledge of correct maintenance and use of equipment.
9. Anticipate guest’s needs, respond promptly and acknowledge all guests, however busy and according to time of day.
10. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
11. Assign duties and coordinate breaks for assigned staff.
12. Assumes other duties assigned by supervisor.
13. Identifies and analyzes problems and reports incidents to superiors.
14. Issue supplies/goods to staff at beginning of a shift in order to control inventory.
15. Report all maintenance defects and follow up with Engineering.
16. Complete work orders form for equipment maintenance or repairs and submit to Housekeeping desk control.
17. Report all lost and found articles immediately to the desk coordinator.
18. Responsible for Check staff grooming and hygiene.
19. Complete all paperwork and closing duties before leaving.
20. Review status of assignments and hand over any follow-up action with an on-coming supervisor.
21. Controls all equipment and supplies issues and returns.
22. Supervises proper care and use of equipment and machine.
23. Maintains close coordination with other staff.
24. Prepares daily attendance report.
25. Hands over with other shift fills in the logbook.
26. Perform any other duties assigned by the housekeeper.

Good health, Neat and pleasant appearance.

High School or Diploma or Hotel management diploma.

Two to three-year experience in the floor or public area management.