The Seamstress is responsible for mending, altering material items used in the hotel, uniform, linen and guest clothing.

He/She should be able to effectively communicate verbally and written with other employees in an attentive, friendly, courteous and service-oriented manner.

1. Attends morning briefings and receive instructions of the day from Housekeeping Supervisor and Laundry Supervisor.
2. Meets or accedes to guest`s mending expectations.
3. Altering material items.
4. To ensure all sewing supplies required are available at all times.
5. To report any malfunction of equipment to the Engineering department and to coordinate to get external support as required for tailoring machines and embroidery machine
6. To assist the linen and valet room when needed.
7. Assists uniform room Attendants in sorting out linen and uniform according to repairs to be done.
8. To assist in arranging uniforms for colleagues who are attending cross-training.
9. Laundry Manager / Asst. Manager to be informed of any damages or missing items in the tailoring room.
10. To operate the embroidery machine as per set instructions and to maintain the machine in good order.
11. To assist and record test wash linen and to forward report to Laundry Manager.
12. To execute simple tailoring jobs as per guest’s requests.
13. To establish clear communication with guest relating to the required tailoring service.
14. To coordinate with laundry valet for billing requirements of tailoring requests of guest rooms.
15. To carry out a minor repair on room and F&B linen in order to prolong the life of linen.
16. Checks swing machine/clean it and own area.
17. Checks the log Book for alteration request.
18. Checks all the staff uniform if any damaged or button to be change
19. Performs timely repairs on all items of uniform, linen and upholstery.
20. Measures make or alter uniforms for new employees
21. Tailor’s new uniforms, items of linen and upholstery.
22. Ensures that all linen and uniforms are repaired before issuing to user departments.
23. Assist the supervisor in monthly hotel uniform inventory.
24. Cleans and maintains uniform room equipment.
25. Assumes other duties assigned by the supervisor.
26. Adhere to the rules and regulations of the hotel and its department.
27. Ends neatly, holes or tears in staff uniform, replace the buckles, zippers as required.
28. Mends bed skirting and curtains of guest rooms.
29. Inspects mending material.