Novotel Samator Surabaya Timur
Novotel Samator Surabaya Timur is a stylish four-star hotel in East Surabaya, approximately a 20-minute drive from Juanda International Airport. Featuring 264 modern rooms and suites, many of which offer scenic river or city views, the hotel seamlessly blends comfort and elegance. Guests can indulge in a range of culinary delights at Food Exchange, Pinisi Lounge Bar, and Damsole Pool Bar, and enjoy wellness offerings at the InBalance Spa-Sauna & Fitness Center. The hotel also features outdoor adult and children’s pools and a dedicated kids’ playground.

With high-speed Wi-Fi throughout and spacious event venues—including a Grand Ballroom and multiple meeting rooms—Novotel Samator is ideal for both leisure and business travelers. The hotel also offers convenient services such as shuttle connectivity, delivering world-class hospitality with a perfect balance of business and leisure.

Position: Guest Relation Officer

Qualifications:

• Hospitality or customer service background preferred
• Strong interpersonal and communication skills
• Fluent in English; additional languages are an advantage
• Guest-focused with problem-solving ability
• Professional appearance and demeanor

How to Apply:
Take the next step in your hospitality career with Accor! Submit your application now via the Apply button and join our growing team at Novotel Samator Surabaya Timur—we’re excited to welcome your application!