Mercure Jakarta Batavia
Located in the historic Old Town (Kota Tua) district, Mercure Jakarta Batavia offers a unique blend of heritage charm and modern comfort. As part of the globally renowned Accor group, we are dedicated to providing an exceptional guest experience from arrival to departure. We are currently offering exciting hotel jobs in Jakarta for talented individuals.

Join our team and enjoy the benefits of working for Accor, including an employee benefit card for discounted rates worldwide, extensive learning programs, and global career growth opportunities. If you are seeking rewarding hospitality careers in Jakarta Barat and wish to contribute to the community through our ESG activities, we invite you to apply.

Position: Guest Service Agent (Mandarin Speaker)

Qualifications:

• Fluent in both written and spoken Mandarin and English.
• Welcome guests and take care of them from arrival to departure.
• Assist guests with check-in, check-out, and any issues related to room service.
• Handle guest complaints and feedback promptly.
• Customer-oriented and professional with a positive mindset.
• Maintain a high standard of personal appearance and develop friendly relationships with guests.

How to Apply:
Please send your recent CV to our recruitment email. Click the apply button to begin your application process.