Guest Service Agent

Full time @Swan Paradise A Pramana Experience posted 15 hours ago in Front Office
  • Gianyar, Bali, Jalan Raya Bonbiyu, Banjar Banda, Desa Saba, Blahbatuh, Gianyar, Bali, Indonesia, 80581
  • Post Date : October 7, 2025
  • Apply Before : November 21, 2025
  • 0 Click(s)

Job Description

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Rebellion runs on revenue.

Swan Paradise A Pramana Experience
Swan Paradise A Pramana Experience is a luxurious sanctuary located in the serene area of Blahbatuh, Gianyar, offering an escape into tranquility and elegance. As part of the esteemed Pramana Experience, our resort is dedicated to providing heartfelt hospitality and creating unforgettable memories for our guests amidst the beauty of Bali. We are currently looking for passionate individuals to fill our hotel jobs in Gianyar and grow with our extraordinary team.

This is your opportunity to advance your career with a leading name in Balinese hospitality. We are committed to nurturing our team members, providing a supportive environment where skills are honed and professional growth is encouraged. If you are seeking rewarding hospitality careers in Bali and wish to be part of a friendly and professional team, we invite you to explore this opening in our Gianyar hotel hiring initiative.

Position: Guest Service Agent

Responsibilities:

  • Welcome and greet guests with a warm, friendly, and approachable demeanor upon their arrival.
  • Manage all aspects of the guest check-in and check-out process, ensuring efficiency and accuracy.
  • Address guest inquiries and resolve any issues with excellent communication and interpersonal skills.
  • Provide information about the resort’s facilities, services, and local attractions to enhance the guest experience.
  • Maintain a high standard of personal grooming and professional attire at all times.
  • Handle reservations, correspondence, and ensure guest information is accurately recorded.

Qualifications:

  • Having a minimum of 6 months of experience in similar positions.
  • Fluent in English.
  • Excellent communication and interpersonal skills.
  • A friendly and approachable personality.
  • Good at personal grooming and professional attire.
  • Proficiency in a hotel Property Management System (PMS) is highly regarded.
  • Strong problem-solving abilities and a guest-centric mindset.

How to Apply:
To join our extraordinary team, please click the “Apply” button to send your application and CV, and begin your journey to grow with us.

🌐 Cross the invisible line between guest and witness; the moment you see yourself reflected here, you’ve already entered.

👀 Look deeper into detail; refinement only reveals itself to those patient enough to notice.

🏨 Enter Subtle Perfection

🌲 Roots dig deeper with every unnoticed second you give.

🌻 Like sunlight, your positivity helps us bloom.

🍩 Bring Us a Donut

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