Duty Manager
Full time @Pramana Watu Kurung Resort posted 17 hours ago in Front OfficeJob Description
Pramana Watu Kurung
Sheltered within a Balinese village poised above the Ayung River valley in Kedewatan, Pramana Watu Kurung is an elegant resort designed to honour Indonesia’s rich artistic heritage. It features a collection of hand-crafted Javanese wooden joglos repurposed into 29 well-appointed guest suites and villas. We are currently offering exceptional hotel jobs in Ubud for passionate hospitality professionals ready to deliver a unique cultural experience.
Managed by Pramana Experience, our resort integrates seamlessly into the surrounding environment, offering a place where travellers experience the harmony of Balinese life. We are committed to fostering a culture of teamwork and attention to detail. If you are seeking rewarding hospitality careers in Bali and wish to grow with a leading local brand, we invite you to explore the opportunities in our Ubud hotel hiring initiative.
Position: Duty Manager
Responsibilities:
- Oversee the daily operations of the Front Office, including guest check-in/out, concierge, and bell services.
- Act as the Manager on Duty, handling guest complaints, inquiries, and emergencies with professionalism and efficiency.
- Ensure all front-of-house areas are well-maintained and presented according to brand standards.
- Train, supervise, and support front office staff to deliver exceptional service and achieve departmental goals.
- Collaborate with other departments, such as Housekeeping and F&B, to ensure a seamless guest experience.
Qualifications:
- Relevant educational background in hospitality or a related field.
- Minimum 2 years of experience in the same or a similar leadership role within a hotel.
- Possesses a good attitude, is detail-oriented, and has excellent teamwork skills.
- Strong leadership, communication, and problem-solving abilities.
- Proficiency with Hotel Property Management Systems (PMS).
- Fluent in both English and Bahasa Indonesia, written and spoken.
- Able to join immediately is highly advantageous.
How to Apply:
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