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Amanjiwo
Amanjiwo is a sanctuary of luxury and tranquility located in Borobudur, Central Java, with a commanding view of the Borobudur temple. As part of the prestigious Aman group, our resort offers an unparalleled experience of serenity, culture, and architectural beauty. We provide our guests with exceptional service, spacious suites, and a deep connection to the Javanese spirit. We are currently offering unique hotel jobs in Magelang for professionals dedicated to the highest standards of hospitality.

Joining the Amanjiwo family means becoming part of a global brand renowned for its exclusivity and peace. We foster a respectful and serene work environment, allowing our team to deliver mindful and discreet service. If you are seeking rewarding hospitality careers in Central Java and wish to grow with an iconic luxury brand, we invite you to explore this career opportunity with us in the tranquil heart of Borobudur.

Position: Assistant Reservation Manager

Qualifications:

• Minimum 3 years of experience in luxury hotel reservations, with at least 1 year in a supervisory role.
• Exceptional communication and interpersonal skills, with fluency in English (both spoken and written).
• Strong leadership abilities and experience in training and motivating a reservations team.
• Proficiency in hotel Property Management Systems (PMS) and central reservation systems.
• Meticulous attention to detail and strong organizational skills.
• Understanding of revenue management principles and upselling techniques.
• Ability to handle discerning guest inquiries and complex booking requests with professionalism and discretion.

Responsibilities:

• Assist the Reservation Manager in overseeing the daily operations of the reservations department.
• Manage and process individual and group reservations, ensuring all details are accurate and guest preferences are noted.
• Lead, train, and mentor the reservations team to deliver efficient, friendly, and personalized service.
• Handle escalated guest inquiries and special requests, ensuring timely and satisfactory resolution.
• Collaborate with the sales and revenue teams to help maximize occupancy and average daily rate (ADR).
• Prepare and analyze reservations reports, forecasts, and other administrative tasks as required.

How to Apply:
To claim this career opportunity and discover further details, please scan the QR code or type the link into your web browser. We look forward to receiving your application through the official Aman careers portal.