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Novotel Samator Surabaya Timur
Novotel Samator Surabaya Timur is a prominent 4 star hotel conveniently located 20 minutes from Juanda International Airport, near industrial areas, universities, and shopping centers. Featuring 264 modern rooms and suites, extensive MICE facilities with a 700 sqm Grand Ballroom, and multiple dining options, we are a top choice for business and leisure. We are currently offering premium hotel jobs in Surabaya for dedicated hospitality professionals.

As a flagship member of Accor, we are committed to your growth, offering global benefits like discounted rates and access to world class learning programs. We foster a culture of development, community contribution, and environmental responsibility. If you are seeking rewarding hospitality careers in Surabaya and want to join our Surabaya hotel hiring initiative, this is your opportunity to grow with an international brand.

Position: Food and Beverage Service Attendant

Responsibilities:

• Provide friendly, professional, and efficient service to guests in the hotel’s restaurants, bars, or banquet events.
• Welcome and seat guests, present menus, and take food and beverage orders accurately.
• Make recommendations and upsell menu items to enhance the guest dining experience.
• Ensure all orders are delivered promptly and presented correctly.
• Process guest payments and handle transactions accurately.
• Maintain cleanliness and presentation of the dining area, and reset tables for the next guests.

Qualifications:

• Previous experience in an F&B service role (e.g., waiter, waitress, host) is highly preferred.
• Excellent customer service and communication skills.
• A positive, engaging personality and a passion for hospitality.
• Good command of English.
• Ability to work effectively in a team and handle busy periods.
• Knowledge of food, wine, and beverage service standards.
• Willingness to work flexible shifts, including weekends and public holidays.

How to Apply:
Click the “Apply” button to submit your application directly and take the next step in your career journey with us.