F&B Service Expert Supervisor (25173498)
- Full time
- Sungai Jodoh, Kepulauan Riau, Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar
- @Batam Marriott Hotel Harbour Bay posted 4 weeks ago
- Posted : November 9, 2025 -Accepting applications
Job Description
Batam Marriott Hotel Harbour Bay
Batam Marriott Hotel Harbour Bay is a premier 5-star hotel located in the strategic Harbour Bay Downtown, offering stunning ocean views and sophisticated accommodations. Our property features world-class dining, expansive event venues, and luxurious amenities, making us a top destination in Batam. We are currently offering exceptional hotel jobs in Batam for talented hospitality professionals.
As part of the globally renowned Marriott International family, we are dedicated to empowering our associates and fostering a “Great Place To Work.” We provide unparalleled training and global career opportunities. If you are seeking rewarding hospitality careers in Kepulauan Riau and want to be part of a team where you can be inspired and be you, our Batam hotel hiring initiative is your perfect opportunity.
Position: F&B Service Expert Supervisor (25173498)
Responsibilities:
- Act as a senior leader and expert on the floor, supervising F&B service attendants across various outlets.
- Train and mentor junior staff on advanced service techniques, product knowledge, and Marriott service standards.
- Ensure all guests receive exceptional service, actively engaging with guests and anticipating their needs.
- Assist management in daily operations, including opening/closing procedures, staff assignments, and side-work completion.
- Handle complex guest inquiries and resolve service issues with professionalism and empowerment.
- Champion F&B promotions and upselling initiatives to drive revenue.
Qualifications:
- Minimum 3 years of experience in a 5-star F&B environment, with at least 1 year in a supervisory capacity.
- Expert knowledge of fine dining, beverage, and wine service standards.
- Passionate about hospitality and guest service, with a natural ability to lead and inspire.
- Strong training and coaching skills.
- Excellent communication and interpersonal skills.
- Ability to remain calm and effective under pressure.
- Fluent in English.
How to Apply:
Click the “Apply” button to submit your application directly through the official Marriott Careers portal and begin your journey with us.
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