Guest Relation Officer
- Full time
- Balearjosari, Jawa Timur, Jl. Jend A. Yani Utara Perum Riverside C-1.
- @HARRIS Hotel & Conventions Malang posted 4 weeks ago
- Posted : November 28, 2025 -Accepting applications
Job Description
HARRIS Hotel & Conventions Malang
HARRIS Hotel & Conventions Malang is a vibrant lifestyle destination located in the green riverside residential area of Malang. Known for its energetic atmosphere and modern facilities, our hotel offers a perfect blend of comfort and style for both business and leisure travelers. We are currently offering exceptional hotel jobs in Malang for passionate individuals ready to deliver our signature “Simple-Unique-Friendly” service.
As part of The Ascott Limited, we provide a dynamic work environment that encourages professional growth and creativity. Joining our team means becoming part of a global hospitality network where talent is nurtured and excellence is celebrated. If you are seeking rewarding hospitality careers in Malang and want to develop your skills in a supportive culture, we invite you to explore the opportunities available in our latest hiring initiative.
Most candidates focus on securing the job not on who they become in it, waiting for company training instead of designing their own learning plan.
Position: Guest Relation Officer
Responsibilities:
- Welcome VIP guests and provide personalized service throughout their stay
- Handle guest inquiries and complaints with empathy and professionalism
- Coordinate with other departments to fulfill special guest requests
- Promote hotel facilities and loyalty programs to enhance guest experience
- Maintain a visible presence in the lobby to assist guests as needed
Qualifications:
- Diploma or Degree in Hospitality Management or related field
- Previous experience in guest relations or front office role
- Excellent interpersonal and communication skills in English
- Groomed appearance and a warm, friendly personality
- Ability to handle difficult situations with composure
- Customer service oriented with a proactive attitude
- Familiarity with property management systems is a plus
How to Apply:
To proceed with your application, review your professional history and ensure your qualifications align with the specific requirements of the role. When you are ready to commit to this career step, click the Apply button on the job page to submit your updated CV and recent photograph.
Related Jobs
Required skills
Related Jobs
-
December 22, 2025Front Desk Agent Full time
Genteng, Jawa Timur, 11 Jl. TunjunganBagi Anda seorang Front Desk Agent, Platinum Hotel Tunjungan Surabaya di Surabaya menawarkan sebuah peluang karir menjanjikan.
-
December 22, 2025
Bell Driver – Daily Worker Daily Worker
Cigugur Girang, Jawa Barat, Jl. Setiabudi No. 191, Gegerkalong, Kec. Sukasari, Bandung 40153voco Bandung Setiabudi ({City}) saat ini sedang merekrut Bell Driver – Daily Worker untuk memperkuat tim Front Office.
-
December 22, 2025
Reservation (Daily Worker) Daily Worker
Pejeng Kaja, Bali, Jl. Ir. Soekarno, Br. Bukit, Desa Sanding, TampaksiringMencari karir sebagai Reservation (Daily Worker)? Kawi Resort di Tampaksiring membuka kesempatan untuk Anda.
-
December 22, 2025
Duty Manager Full time
Cilandak, DKI Jakarta, Jl R A Kartini No 18 Lebak BulusInilah kesempatan Anda untuk menjadi Duty Manager di Mercure Jakarta Simatupang, hotel bintang 4 di Jakarta.
-
December 22, 2025
Front Office Manager Full time
Tangerang, Banten, Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten 15332 IDJadilah bagian dari tim Front Office di Herloom Hotel & Residence BSD, Tangerang. Posisi Front Office Manager kini dibuka untuk Anda.
