Guest Relation Manager

Full time @The Langham Jakarta
  • Post Date : July 25, 2025
  • Apply Before : September 8, 2025
  • 0 Click(s)

Job Description

The Langham, Jakarta
The Langham, Jakarta brings together timeless British elegance and contemporary luxury in the heart of South East Asia. With 223 stunning rooms and suites, five world-class dining venues, the signature Chuan Spa, and spectacular event spaces, our hotel offers guests an unparalleled experience of glamour and sophistication. Our team is committed to creating extraordinary moments and delivering personalized service to every guest.

Join The Langham, Jakarta and be part of a legacy of excellence. We offer a dynamic work environment, continuous learning, and opportunities to grow alongside passionate hospitality professionals.

Position: Guest Relation Manager
Qualifications:
– Minimum 2 years in a managerial position
– Previous experience handling VIPs, celebrities, and high-profile guests preferred
– Excellent communication skills in English (both written and verbal); other languages an advantage
– Highly skilled in problem resolution, guest recovery, and creating memorable experiences
– Strong knowledge of guest profiling, preferences, and LQA standards
– Strong interpersonal skills with a genuine passion for guest engagement
– Experience in luxury hospitality preferred
– Professional appearance and demeanor
– Detail-oriented and proactive
– Able to work flexible hours

How to Apply:
We’re looking forward to your application! Click the Apply button to join The Langham, Jakarta and create your legacy.

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