Grün Resort Uluwatu welcomes professionals who are passionate about creating
memorable experiences for guests. Our Guest Relations Department takes pride
in offering personalized service, ensuring that every stay is as comfortable
and enjoyable as possible.

Property Information

This department is dedicated to building lasting relationships with our
guests through attentive service and effective communication. Whether it’s
handling special requests or addressing concerns, our Guest Relations team
strives to exceed expectations every time.

Position(s) Available

• Guest Relation Officer (Canggu)
• Guest Relation Supervisor

Requirements

• Minimum 1 year of experience in a guest-facing role, preferably in hospitality.
• Outstanding communication skills and a warm, friendly demeanor.
• Proficiency in hospitality software or CRM systems is an advantage.
• Strong problem-solving abilities and a customer-first mindset.
• Willingness to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests and provide information on resort facilities and local attractions.
• Handle guest inquiries, concerns, and special requests promptly and professionally.
• Liaise with internal departments (Front Office, Housekeeping, etc.) to fulfill guest needs.
• Maintain accurate guest records and feedback logs.
• Address and escalate guest complaints to management when necessary.
• Support a positive and team-focused environment.

How to Apply

Please submit your application using one of the following methods:

• Email your resume

Deadline for registration: 19th March, 2025

Learn more about us by visiting our property website:
Grün Resort Uluwatu

Grün Resort Uluwatu is committed to creating an inclusive work environment.
We welcome applications from individuals of all backgrounds and experiences.