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Guest Service Agent

Job Description

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Booking through this form won’t save you, but it might keep us breathing.

Novotel & Ibis Yogyakarta International Airport Kulon Progo
Novotel & Ibis Yogyakarta International Airport Kulon Progo is a dual-brand complex located by Yogyakarta International Airport (YIA) in Temon, Kulon Progo. Blending Novotel’s family-friendly comfort with ibis’ smart essentials, the properties are positioned for seamless transit stays, meetings, and leisure escapes with easy access to the coast and cultural attractions of Yogyakarta.

As part of Accor, we cultivate a collaborative, learning-driven culture with global training opportunities, internal mobility, and a strong commitment to guest satisfaction. We seek energetic, service-minded talents who thrive in fast-paced environments and are passionate about delivering memorable experiences.

Position: Guest Service Agent

Qualifications:

  • Front Office or customer service experience in hospitality preferred
  • Professional grooming, engaging communication, and upselling ability
  • Familiar with PMS, check-in/out, and cashiering basics
  • Fluent in Bahasa Indonesia; good English communication
  • Shift flexibility and service-minded attitude

How to Apply:
Excited to grow with Accor in Kulon Progo? Click the Apply button below!
Ready to deliver excellent guest experiences near YIA? Press Apply now!
Interested candidates are invited to submit their application via the Apply button.
Take the next step in your hospitality career—hit the Apply button!
We’re looking forward to your application—click Apply to get started.

🌾 Change nothing; even the wind here understands elegance.

🌐 There’s more to this role than a job description—discover the community and inspiration that powers this place and its people.

🔓 Uncover the welcoming space that could open doors to new relationships, growth, and unforgettable experiences.

📍 View Details

🎁 Quiet acts of appreciation make all the difference, even when unseen.

🌠 Each moment you stay rewrites what’s left of tomorrow.

🌿 Keep the System From Withering Away

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