Guest Relation Officer

@Novotel Samator Surabaya Timur posted 5 days ago
  • Jawa Timur
  • Post Date : August 20, 2025
  • Apply Before : October 4, 2025
  • 1 Click(s)

Job Description

Novotel Samator Surabaya Timur
Novotel Samator Surabaya Timur is a stylish four-star hotel located in East Surabaya, approximately 20 minutes from Juanda International Airport. Featuring 264 modern rooms and suites with scenic river and city views, the hotel seamlessly blends comfort and elegance. Guests can enjoy culinary delights at Food Exchange, Pinisi Lounge Bar, and Damsole Pool Bar, as well as wellness experiences at the InBalance Spa-Sauna & Fitness Center. The property also offers outdoor adult and children’s pools, a kids’ playground, and a panoramic glass elevator showcasing views of Surabaya’s skyline.

With spacious event facilities including a Grand Ballroom and multiple meeting rooms, along with seamless connectivity and business-grade hospitality, Novotel Samator Surabaya Timur excels at combining leisure and business travel. Guests and employees alike experience a dynamic, inspiring environment supported by the international standards of Accor Hotels.

Position: Guest Relation Officer

Qualifications:

  • Experience in guest relations in a 4 or 5-star hotel
  • Excellent interpersonal and problem-solving skills
  • Strong command of English and Bahasa Indonesia
  • Ability to handle VIP guests and special requests
  • Positive attitude and professional presentation

How to Apply:
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