Front Office Manager
Full time @Luminor Hotel Padjadjaran Bogor by WH posted 12 hours ago in Front OfficeJob Description
Luminor Hotel Bogor – Padjadjaran
Luminor Hotel Bogor – Padjadjaran, a proud member of the Waringin Hospitality Hotel Group, offers a modern and comfortable stay in the heart of Bogor. Our hotel is designed to provide exceptional service and facilities for both business and leisure travelers, making us a leading choice in the city. We are currently inviting talented professionals to explore our hotel jobs in Bogor and join our dedicated team.
We are seeking a passionate and experienced individual to lead our Front Office department and contribute to our culture of excellence. By joining us, you will be part of a dynamic environment that encourages professional growth and teamwork. If you are looking for impactful hospitality careers in Jawa Barat, our Bogor hotel hiring initiative presents a perfect opportunity to advance your career with a reputable hotel group.
Position: Front Office Manager
Responsibilities:
- Lead, manage, and oversee all operations of the Front Office department, including reception, concierge, and guest services.
- Ensure the delivery of outstanding guest service from arrival to departure, promptly handling any inquiries or issues.
- Train, mentor, and develop the Front Office team to maintain high standards of performance and professionalism.
- Optimize room occupancy and maximize revenue through effective yield management and upselling strategies.
- Develop and implement departmental policies, procedures, and standards to enhance efficiency and guest satisfaction.
- Collaborate closely with other hotel departments to ensure a seamless and memorable experience for all guests.
Qualifications:
- Experience of at least 3 years in a Managerial Level role within the Front Office.
- Strong analytical skills in all aspects of Front Office operations.
- Good command of English, both verbal and written, with the adaptability to contribute with high impact.
- Proven problem-solving and decision-making skills.
- Strong leadership qualities with the ability to motivate and manage a diverse team.
- Proficiency with modern Hotel Property Management Systems (PMS).
- Excellent interpersonal skills and a strong commitment to guest satisfaction.
How to Apply:
To apply for this exciting opportunity, please click the “Apply” button. This will assist you in sending your application directly to the designated recruitment email.
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