Guest Service Agent
- Full time
- Benoa, Bali, Kawasan Pariwisata Nusa Dua - BTDC, Resort Area Resort Lot Block B, 80363
- @Amarterra Villas Resort Bali Nusa Dua, Autograph Collection posted 3 months ago
- Posted : October 7, 2025 -Accepting applications
Job Description
Amarterra Villas Resort Bali Nusa Dua, Autograph Collection
Amarterra Villas Resort Bali Nusa Dua, a distinctive member of the Autograph Collection by Marriott, offers an exclusive and luxurious all-villa experience in the prestigious Nusa Dua area. Our resort is designed to inspire and provide a unique sense of place for our guests, combining traditional Balinese charm with world-class service. We are currently seeking passionate individuals to explore fulfilling hotel jobs in Nusa Dua and join our esteemed team.
Be inspired, be empowered, be you. We believe you deserve a career that fulfills your purpose and allows you to dream without limits. As part of our community, you will be empowered to discover your own future and become the best version of you. If you are seeking rewarding hospitality careers in Bali and wish to be part of something bigger, our Nusa Dua hotel hiring offers the perfect opportunity.
Position: Guest Service Agent
Responsibilities:
- Welcome guests in a warm and professional manner, handling all check-in and check-out procedures efficiently.
- Address guest inquiries, requests, and concerns promptly and courteously to ensure a high level of satisfaction.
- Manage reservations, answer phone calls, and provide accurate information about the resort’s facilities and services.
- Process payments and maintain accurate guest records and accounts.
- Liaise with other departments to fulfill guest needs and ensure a smooth and memorable stay.
Qualifications:
- Previous experience as a Guest Service Agent or in a similar Front Office role in a luxury resort.
- Excellent communication and interpersonal skills with a passion for guest service.
- Proficiency in a hotel Property Management System (PMS).
- Fluent in English; proficiency in other languages is an advantage.
- Ability to handle stressful situations with a calm and professional demeanor.
- Strong organizational and multitasking abilities.
- Impeccable grooming and a positive, friendly attitude.
How to Apply:
To become part of our dedicated team, please click the “Apply” button to send your resume directly to our Human Resources department.
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