Front Office Manager
- Full time
- Setiabudi, DKI Jakarta, Rajawali Place, Jalan HR Rasuna Said Kav. B/4
- @The St. Regis Jakarta posted 2 months ago
- Posted : October 10, 2025 -Accepting applications
Job Description
The St. Regis Jakarta
Combining timeless glamour with a vanguard spirit, The St. Regis Jakarta delivers exquisite experiences at one of the best addresses in the world. As part of the Marriott International portfolio, our hotel is committed to an uncompromising level of bespoke and anticipatory service for all guests, flawlessly delivered by our signature Butler Service. We are currently offering exceptional hotel jobs in Jakarta Selatan for passionate individuals.
Joining The St. Regis means you join a global team dedicated to excellence, where unique backgrounds are valued and celebrated. We provide a supportive environment where you can do your best work, belong to an amazing global team, and become the best version of you. If you seek rewarding hospitality careers in Jakarta, explore this opportunity in our Jakarta Selatan hotel hiring initiative.
Position: Front Office Manager
Responsibilities:
- Direct and work with managers and employees to successfully execute all front office operations.
- Manage all day-to-day operations, ensuring quality, standards, and meeting customer expectations.
- Manage department controllable expenses to achieve or exceed budgeted goals.
- Improve service by communicating and assisting individuals to understand guest needs, providing guidance, and individual coaching.
- Interview and hire managers and hourly employee team members with the appropriate skills.
Qualifications:
- High school diploma or GED with 4 years of experience in guest services, front desk, or a related professional area.
- Alternatively, a 2-year degree in Hotel Management or a related major with 2 years of relevant experience.
- Proven leadership skills with experience managing a diverse front office team.
- Strong interpersonal and communication skills to lead, influence, and encourage others.
- Ability to manage departmental budgets and demonstrate sound financial/business decision-making.
- Excellent problem-solving skills to handle guest complaints and operational challenges.
- Proficiency in hotel property management systems and front office software.
How to Apply:
Klik tombol “Apply” untuk mengirimkan lamaran Anda langsung melalui portal karir resmi Marriott International dan mulailah perjalanan karir Anda bersama kami.
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