Assistant Front Office Manager
Full time @Redtop Hotel posted 20 hours ago in Front OfficeJob Description
REDTOP Hotel & Convention Center Jakarta
REDTOP Hotel & Convention Center Jakarta is a premier four_star hotel strategically located in the Pecenongan area of Central Jakarta. We offer a comprehensive range of facilities, including spacious accommodations, diverse dining options, and extensive convention and meeting spaces, making us a top choice for business and leisure. We are currently offering exciting hotel jobs in Jakarta for competent people.
We are looking for passionate, hard_working, and customer_oriented individuals to join our dynamic team. We foster a culture of excellence, leadership, and problem_solving. If you are seeking rewarding hospitality careers in Jakarta and are ready to join immediately, we invite you to explore the opportunities available in our Jakarta hotel hiring initiative.
Position: Assistant Front Office Manager
Responsibilities:
- Assist the Front Office Manager in overseeing all Front Office operations, including reception, concierge, and guest services.
- Supervise and train Front Office staff, ensuring adherence to service standards.
- Handle escalated guest complaints and service recovery procedures effectively.
- Manage daily operations, including staff scheduling, room assignments, and VIP guest handling.
- Ensure all Front Office financial and billing procedures are accurate and followed.
Qualifications:
- Relevant educational background with the position being applied.
- Minimum 2 years experiences in a similar position in the hospitality industry.
- Good personality and appearance.
- Hard worker, highly motivated, and customer oriented.
- Strong interpersonal, leadership and problem solving.
- Must be ready to join immediately.
- Proficiency in hotel Property Management Systems (PMS).
How to Apply:
Click the “Apply” button to send your application directly through our official career portal and start your career journey with us.
Other jobs you may like
-
Guest Experience Manager
- @ The Kuta Beach Heritage Hotel Bali – Managed by AccorHotels
- Kuta, Bali, Jl. Pantai Kuta, Br. Pande Mas