Front Office Supervisor
Full time @Redtop Hotel posted 1 day ago in Front OfficeJob Description
REDTOP Hotel & Convention Center Jakarta
REDTOP Hotel & Convention Center Jakarta is a premier four_star hotel strategically located in the Pecenongan area of Central Jakarta. We offer a comprehensive range of facilities, including spacious accommodations, diverse dining options, and extensive convention and meeting spaces, making us a top choice for business and leisure. We are currently offering exciting hotel jobs in Jakarta for competent people.
We are looking for passionate, hard_working, and customer_oriented individuals to join our dynamic team. We foster a culture of excellence, leadership, and problem_solving. If you are seeking rewarding hospitality careers in Jakarta and are ready to join immediately, we invite you to explore the opportunities available in our Jakarta hotel hiring initiative.
Position: Front Office Supervisor
Responsibilities:
- Supervise the Front Desk team during assigned shifts, ensuring smooth operations.
- Train and mentor Front Desk Agents to deliver excellent guest service.
- Handle guest check_ins, check_outs, and manage guest inquiries or complaints.
- Ensure accurate billing and cash handling procedures are followed.
- Prepare shift reports and assist the AFOM/FOM with administrative tasks.
Qualifications:
- Relevant educational background with the position being applied.
- Minimum 2 years experiences in a similar position in the hospitality industry.
- Good personality and appearance.
- Hard worker, highly motivated, and customer oriented.
- Strong interpersonal, leadership and problem solving.
- Must be ready to join immediately.
- Proficiency in hotel Property Management Systems (PMS).
How to Apply:
Click the “Apply” button to send your application directly through our official career portal and start your career journey with us.
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