At Your Service Manager
- Full time
- Setiabudi, Dki Jakarta, Jalan Jenderal Sudirman, Kav 18 - 20 Jakarta DKI Jakarta Indonesia 10220
- @Le Meridien Jakarta posted 2 months ago
- Posted : October 22, 2025 -Accepting applications
Job Description
Le Meridien Jakarta
Le Meridien Jakarta is a renowned five star hotel located in the heart of Jakarta’s central business district, offering a sophisticated blend of European heritage and modern design. As a certified “Great Place to Work,” we are part of the prestigious Marriott Bonvoy portfolio, committed to putting people first. We are currently offering exceptional hotel jobs in Jakarta for passionate individuals.
Joining our team means becoming part of a global hospitality leader that inspires, empowers, and values you. We believe in nurturing talent and providing clear pathways for growth. If you are seeking rewarding hospitality careers in Jakarta and want to be part of a dynamic and supportive environment, explore the diverse opportunities within our Jakarta hotel hiring initiative.
Position: At Your Service Manager
Responsibilities:
- Manage the “At Your Service” (AYS) department, the hotel’s centralized guest request and communication center.
- Ensure all guest requests (via phone or app) are handled promptly and accurately.
- Train and supervise AYS agents to deliver personalized and efficient service.
- Coordinate with other departments (Housekeeping, Engineering, F&B) to fulfill requests.
- Analyze call data and guest feedback to optimize service delivery.
Qualifications:
- Experience in a guest service leadership role, such as AYS Manager, Call Center Manager, or AFOM.
- Strong understanding of hotel operations and guest service flow.
- Excellent communication, leadership, and training skills.
- Ability to multitask and work in a high pressure environment.
- Proficient in hotel PMS and communication systems.
- Customer centric with exceptional problem solving skills.
- Fluent in English.
How to Apply:
Click the “Apply” button to send your application directly through the official Marriott careers portal and start your career journey with us at Le Meridien Jakarta.
Related Jobs
Required skills
Related Jobs
-
NewFront Desk Agent Full time
Genteng, Jawa Timur, 11 Jl. TunjunganBagi Anda seorang Front Desk Agent, Platinum Hotel Tunjungan Surabaya di Surabaya menawarkan sebuah peluang karir menjanjikan.
-
New
Bell Driver – Daily Worker Daily Worker
Cigugur Girang, Jawa Barat, Jl. Setiabudi No. 191, Gegerkalong, Kec. Sukasari, Bandung 40153voco Bandung Setiabudi ({City}) saat ini sedang merekrut Bell Driver – Daily Worker untuk memperkuat tim Front Office.
-
New
Reservation (Daily Worker) Daily Worker
Pejeng Kaja, Bali, Jl. Ir. Soekarno, Br. Bukit, Desa Sanding, TampaksiringMencari karir sebagai Reservation (Daily Worker)? Kawi Resort di Tampaksiring membuka kesempatan untuk Anda.
-
New
Duty Manager Full time
Cilandak, DKI Jakarta, Jl R A Kartini No 18 Lebak BulusInilah kesempatan Anda untuk menjadi Duty Manager di Mercure Jakarta Simatupang, hotel bintang 4 di Jakarta.
-
New
Front Office Manager Full time
Tangerang, Banten, Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten 15332 IDJadilah bagian dari tim Front Office di Herloom Hotel & Residence BSD, Tangerang. Posisi Front Office Manager kini dibuka untuk Anda.
