Duty Manager

Job Description

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Hotel Santika Premiere Slipi Jakarta
Hotel Santika Premiere Slipi Jakarta is a four star hotel strategically located in West Jakarta’s business district, offering a blend of modern comfort and premium Indonesian hospitality. Our hotel features extensive facilities, including multiple restaurants and large event spaces. We are currently offering challenging hotel jobs in Jakarta for experienced candidates.

As a flagship property within the Santika Indonesia Hotels & Resorts portfolio, we are committed to professional excellence and nurturing our team. We provide a dynamic work environment where talented individuals can thrive. If you are seeking to advance your hospitality careers in Jakarta, we invite you to meet our challenge.

Position: Duty Manager

Responsibilities:

  • Oversee all hotel operations during assigned shifts, acting as the Manager on Duty.
  • Supervise Front Office operations, including check in, check out, and guest services.
  • Handle and resolve any guest complaints or operational issues in a timely and professional manner.
  • Ensure all hotel safety and emergency procedures are followed.
  • Support and coordinate with all departments to ensure smooth operations and high guest satisfaction.

Qualifications:

  • Minimum 2 years of experience as a Duty Manager or Front Office Supervisor in a four or five star hotel.
  • Strong leadership, problem solving, and decision making skills.
  • Excellent guest service and communication skills.
  • Proficient in hotel Property Management Systems (PMS).
  • Fluent in English, both spoken and written.
  • Ability to work flexible shifts, including nights, weekends, and holidays.
  • Positive attitude and professional demeanor.

How to Apply:
To apply for one of these positions, please click the “Apply” button to send your application and recent photograph. Ensure the subject line is formatted as Position_Name (e.g., Duty Manager_YourName).

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