GRO (Guest Relations Officer)
- Full time
- Kerobokan Kelod, Bali, Jl. Pantai Batu Mejan No.1, Canggu, Kec. Kuta Utara, Kabupaten Badung, Bali, 80351
- @Maha Resort Canggu posted 2 months ago
- Posted : November 8, 2025 -Accepting applications
Job Description
MAHA Resort Bali
MAHA Resort Bali is a vibrant pre-opening property located in the heart of Canggu, Bali. We are set to become an exceptional lifestyle destination featuring luxury accommodation, an energetic day club, a lively beer garden, and a world-class night club. We are currently offering exciting hotel jobs in Canggu for passionate hospitality professionals.
This is a unique opportunity to be part of our dynamic pre-opening team and shape the future of lifestyle hospitality in Bali. We are seeking talented individuals looking for rewarding hospitality careers in Bali. Join our Canggu hotel hiring initiative and grow with a brand that values energy, passion, and excellence.
Position: GRO (Guest Relations Officer)
Responsibilities:
- Act as a key point of contact for guests, providing personalized service and assistance.
- Welcome guests to the Day Club, Night Club, or Resort, handling inquiries and special requests.
- Build rapport with guests, anticipate their needs, and gather feedback.
- Coordinate with other departments to ensure seamless guest experiences.
- Manage VIP guest relations and ensure their specific needs are met.
Qualifications:
- Previous experience as a GRO or in a guest facing role in a luxury hotel or lifestyle venue.
- Exceptional interpersonal and communication skills.
- A warm, welcoming, and energetic personality.
- Strong problem solving skills and a proactive approach.
- Ability to remember guest preferences and names.
- Fluent in English is essential.
- Impeccable personal presentation.
How to Apply:
Please click the Apply button to submit your CV directly via the provided email and join our dynamic pre-opening team.
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