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Sumitra Luxury Villas & Resort by Pramana
Sumitra Luxury Villas & Resort by Pramana is a distinguished luxury destination located in the heart of Sanur, Bali. As part of the esteemed Pramana Experience, our resort is dedicated to delivering authentic Balinese hospitality and creating unforgettable guest journeys. We are currently offering exciting s_hotel jobs in Sanur_ for passionate hospitality professionals.

We are looking for a dynamic and detail-oriented team to join us. Our culture is built on good teamwork, a positive attitude, and effective communication. If you are seeking rewarding hospitality careers in Bali and are able to join immediately, explore the opportunities available in our Sanur hotel hiring initiative.

Position: Reservation

Responsibilities:

• Handle all incoming reservation inquiries via email, phone, and online travel agents (OTAs).
• Process bookings, modifications, and cancellations accurately in the Property Management System (PMS).
• Maximize room revenue by upselling villas and resort packages.
• Communicate effectively with guests to provide detailed information and confirm bookings.
• Work closely with the Front Office and Sales teams to manage room inventory.

Qualifications:

• Minimum 1 year experience in a similar position (Reservation Agent) at a hotel or resort.
• Ability to communicate effectively, especially in English.
• Ability to work independently as well as in a team.
• Detail-oriented, dynamic, and good teamwork.
• Positive attitude and manner.
• Able to join immediately.
• Proficiency in hotel PMS and managing OTA extranets.

How to Apply:
Please click the Apply button to send your application and CV directly via the provided email and join our dynamic team.