Front Office Supervisor
- Full time
- Bintan, Kepulauan Riau, Jalan Indera Segara Site A12, Bintan Utara, Lagoi, 29155
- @Mövenpick Resort & Spa Bintan Lagoon posted 1 month ago
- Posted : November 21, 2025 -Accepting applications
Job Description
Mövenpick Resort & Spa Bintan Lagoon
Mövenpick Resort & Spa Bintan Lagoon is a premier five-star destination located in the stunning Kepulauan Riau archipelago, offering a perfect escape with its pristine beaches and world-class facilities. Our resort features luxurious accommodations, extensive event venues, and diverse dining options, establishing us as a top choice for leisure and business travelers alike. We are currently offering exceptional hotel jobs in Bintan for passionate hospitality professionals ready to elevate their careers.
As a part of the renowned Accor group, we are committed to excellence and the personal growth of our team members. Joining us means accessing global career opportunities, comprehensive training programs, and a supportive culture that values diversity and innovation. If you are seeking rewarding hospitality careers in Kepulauan Riau and wish to be part of a vibrant team, we invite you to explore the current openings in our Bintan hotel hiring initiative.
Position: Front Office Supervisor
Responsibilities:
- Supervising and mentoring the front office team to deliver exceptional service and uphold hotel standards
- Acting as the main point of contact for escalated guest requests or concerns, resolving issues promptly and effectively
- Coordinating with other departments to ensure seamless communication and timely responses to guest needs
- Overseeing daily front office operations to ensure smooth check-in and check-out processes
- Assisting in the training and development of front office staff to maintain high service quality
Qualifications:
- Fluent in the national language and a good working level of English; ability in a third language is an added advantage
- Knowledge of international hotel chain standards, Property Management System, and hotel processes are preferred
- 1-2 years having experience in a similar capacity will be an advantage
- Graduated from Tourism / Hospitality Management School / Academy
- Good reading, writing, and oral proficiency in English language
- Strong leadership and interpersonal skills
- Ability to work effectively under pressure
How to Apply:
Click the “Apply” button to submit your application directly through the official Accor careers portal or send your CV to the email provided, and start your journey with us.
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