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Le Méridien Jakarta
Le Méridien Jakarta is a distinguished 5-star hotel situated in the heart of Indonesia’s capital, offering guests a unique blend of European heritage and contemporary Indonesian culture. Located strategically along Jalan Sudirman, our hotel provides sophisticated accommodations, exceptional dining experiences, and state-of-the-art facilities for both business and leisure travelers. We are currently offering exciting hotel jobs in Jakarta for dedicated professionals looking to make their mark in the hospitality industry.

As part of the globally renowned Marriott International family, we provide unparalleled opportunities for career development and personal growth. Our team is driven by a passion for service excellence and a commitment to creating memorable experiences for our guests. If you are searching for dynamic hospitality careers in Jakarta and wish to join a supportive and forward-thinking team, our Jakarta hotel hiring initiative is the perfect place to start your journey with us.

Guest Service Manager

Responsibilities:

• Oversee the daily operations of the Front Desk, Concierge, and Guest Relations.
• Ensure a seamless and personalized check-in and check-out experience for all guests.
• Handle guest complaints and feedback promptly and professionally to ensure satisfaction.
• Train, mentor, and manage the front office team to uphold service standards.
• Collaborate with other departments to ensure guest needs are met effectively.

Qualifications:

• Minimum 3 years of experience in a managerial role within the Front Office department of a 4 or 5-star hotel.
• Bachelor’s degree in Hospitality Management or a related field.
• Proven leadership and team management skills.
• Exceptional communication and interpersonal abilities, fluent in English.
• Proficiency in hotel management software (e.g., Opera PMS).
• Strong problem-solving skills and the ability to perform under pressure.
• A passion for delivering outstanding guest service.

How to Apply:
If you have the drive to deliver exceptional service and are ready to advance your career with a global hospitality leader, please click the “Apply” button to submit your CV and begin your journey with us.