Guest Service Agent
Full time @Le Meridien Jakarta posted 20 hours ago in Front OfficeJob Description
Le Méridien Jakarta
Le Méridien Jakarta is a distinguished 5-star hotel situated in the heart of Indonesia’s capital, offering guests a unique blend of European heritage and contemporary Indonesian culture. Located strategically along Jalan Sudirman, our hotel provides sophisticated accommodations, exceptional dining experiences, and state-of-the-art facilities for both business and leisure travelers. We are currently offering exciting hotel jobs in Jakarta for dedicated professionals looking to make their mark in the hospitality industry.
As part of the globally renowned Marriott International family, we provide unparalleled opportunities for career development and personal growth. Our team is driven by a passion for service excellence and a commitment to creating memorable experiences for our guests. If you are searching for dynamic hospitality careers in Jakarta and wish to join a supportive and forward-thinking team, our Jakarta hotel hiring initiative is the perfect place to start your journey with us.
Guest Service Agent
Responsibilities:
- Perform check-in and check-out procedures efficiently and with a welcoming attitude.
- Handle guest inquiries, provide information about the hotel and local area.
- Manage reservations and process payments accurately.
- Address and resolve guest issues or concerns in a timely manner.
- Maintain a tidy and organized front desk area.
Qualifications:
- Minimum 1 year of experience as a Guest Service Agent or in a similar role.
- Excellent communication and customer service skills.
- Fluent in English.
- Proficient in using hotel PMS software.
- A positive attitude and a passion for serving guests.
- Ability to work in shifts.
- High school diploma or equivalent; hospitality certification is a plus.
How to Apply:
If you have the drive to deliver exceptional service and are ready to advance your career with a global hospitality leader, please click the “Apply” button to submit your CV and begin your journey with us.
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