Front Office Manager
Full time @Cosmo Amaroossa Jakarta posted 1 day ago in Front OfficeJob Description
Cosmo Amaroossa Jakarta
Cosmo Amaroossa Jakarta is a premier boutique hotel that combines modern style with great facilities and services, providing guests the chance to experience the finest boutique hotel experience possible. Every facility and service available is engineered and crafted to give you great value, making us the top choice for a truly definitive hospitality experience. We are currently looking for passionate individuals for hotel jobs in Jakarta to build their careers with us.
As part of the esteemed Amaroossa Hotels Indonesia group, we offer a dynamic and supportive work environment where talent is nurtured and excellence is rewarded. We are seeking motivated and result-oriented team players to help us deliver unparalleled service. If you are looking for exciting hospitality careers in Jakarta and want to be part of a growing and vibrant brand, our Jakarta hotel hiring initiative is the perfect opportunity for you.
Front Office Manager
Responsibilities:
- Oversee all Front Office operations, including reception, concierge, and guest services, to ensure a seamless guest experience.
- Lead, train, and motivate the Front Office team to deliver exceptional service and uphold brand standards.
- Handle guest complaints and feedback promptly and professionally to ensure satisfaction and loyalty.
- Manage room inventory, and rates, and maximize occupancy in collaboration with the sales and reservations teams.
- Prepare and manage the department’s budget and operational reports.
Qualifications:
- Experienced as the same role for a minimum of 2 years.
- Familiar with VHP System.
- Highly motivated, a great team player, with an outgoing personality and result-oriented mindset.
- Strong leadership and team management capabilities.
- Excellent problem-solving and decision-making skills.
- In-depth knowledge of front office procedures, including reservations and night audit.
- Exceptional communication and interpersonal skills.
How to Apply:
Please send your CV and application letter by clicking the “Apply” button. Join us to build your career and be a part of a truly definitive hospitality experience.
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