Front Office Supervisor
Full time @Orchardz Industri Hotel Kemayoran posted 15 hours ago in Front OfficeJob Description
Orchardz Hotel Industri Jakarta
Orchardz Hotel Industri Jakarta is a leading 4-star business hotel located in the Industri area, Central Jakarta. We value the little details that create unforgettable memories for our guests, offering modern accommodations and excellent service. We are currently offering hotel jobs in Jakarta for passionate individuals.
If you’re seeking a path filled with diverse opportunities and enriching experiences, come be a part of our team. As Indonesia’s leading hospitality destination where excellence is our standard, we are committed to your growth. If you are looking for hospitality careers in DKI Jakarta, we invite you to join our team.
Position: Front Office Supervisor
Responsibilities:
- Supervise the front desk team, including Receptionists and Guest Service Agents.
- Manage daily operations, including check-in, check-out, and reservation processes.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Train and mentor new and existing front office staff.
- Manage shift operations, including cash handling and balancing.
- Coordinate with other departments (Housekeeping, Engineering) to ensure guest satisfaction.
Qualifications:
- Min. 1 year experience in the same position
- Good communication and organization skills
- Team player with good personality
- Proficiency in Hotel Property Management Systems (PMS).
- Strong leadership and problem-solving skills.
- Excellent customer service and interpersonal skills.
How to Apply:
We invite qualified individuals to join our team. Please click the “Apply” button to submit your application and start your career journey with Indonesia’s leading hospitality destination.
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