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Entropy always wins.

BATIQA Hotel Cirebon
BATIQA Hotel Manajemen (BHM) is a leading 3-star hotel management company specializing in owning and managing hotels and resorts across Indonesia. Our dedication to exceptional service and commitment to our employees’ growth make us a preferred employer in the hospitality industry. We are currently offering exciting hotel jobs in Cirebon for dynamic individuals.

Join us in creating memorable guest experiences and advancing your career in hospitality at BATIQA Hotel Cirebon. We look forward to welcoming you to our team and helping you grow within a supportive and professional environment. If you are seeking rewarding hospitality careers in Cirebon, explore the opportunities available with us.

Position: Front Desk Agent

Responsibilities:

• Perform all check-in and check-out tasks efficiently and professionally.
• Manage online and phone reservations, ensuring accuracy in the PMS.
• Welcome guests upon their arrival and assign rooms.
• Provide information about our hotel, available rooms, rates, and amenities.
• Respond to guest inquiries and resolve any issues or complaints in a timely manner.

Qualifications:

• Previous experience as a Front Desk Agent or in a similar guest-facing role.
• Proficiency in hotel Property Management Systems (PMS).
• Excellent communication and customer service skills.
• Positive attitude and a professional appearance.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Strong problem-solving skills.
• Good command of English, both spoken and written.

How to Apply:
Click the “Apply” button to visit the BATIQA Career link and submit your application to join our dynamic team in Cirebon.