Wellness Experience Team Leader

  • Full time
  • Menteng, Dki Jakarta, Jalan Kebon Sirih 17-19, 10340
  • @Park Hyatt Jakarta posted 2 days ago
  • Posted : November 8, 2025 -Accepting applications

Job Description

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Park Hyatt Jakarta
Park Hyatt Jakarta is a sophisticated ultra-luxury hotel located in Menteng, Central Jakarta. We are dedicated to creating a refined home-away-from-home that unlocks unparalleled enrichment for our guests. We are currently offering exceptional hotel jobs in Menteng for individuals ready to join our exceptional team.

At Park Hyatt, we believe care is the foundation of every success story and we turn passion into purpose, and jobs into careers. We invite you to join us and help define how luxury is personal. If you are seeking rewarding hospitality careers in Jakarta, explore this opportunity to grow with a world-renowned luxury brand.

Position: Wellness Experience Team Leader

Responsibilities:

  • Supervise the daily operations of the Spa & Wellness reception and attendant team.
  • Manage guest bookings, consultations, and inquiries, ensuring a seamless wellness journey.
  • Train the team to provide exceptional, intuitive service and to be knowledgeable about all treatments.
  • Oversee the maintenance and cleanliness of all wellness facilities (e.g., pool, sauna, fitness center).
  • Assist the Spa Manager with inventory control and achieving retail targets.

Qualifications:

  • Minimum 2 years of supervisory experience in a 5-star luxury spa or wellness center.
  • Strong knowledge of spa treatments, wellness programs, and luxury service standards.
  • Excellent leadership, organizational, and guest service skills.
  • A calm, service-oriented demeanor.
  • Fluent in English.
  • Proficient in spa booking software and POS systems.
  • Experience in the Central Jakarta luxury wellness market.

How to Apply:
Please click the Apply button to submit your application directly through the official Hyatt careers portal, CAREERS.HYATT.COM, and begin your success story with us.

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