Outlet Supervisor
- Full time
- Genteng, Jawa Timur, Jl. Tunjungan 12, Surabaya
- @DoubleTree by Hilton Surabaya posted 8 hours ago
- Posted : February 21, 2026 -Accepting applications
Job Description
DoubleTree by Hilton Surabaya
DoubleTree by Hilton Surabaya is a prestigious five star hotel located in the heart of East Java’s capital, offering a sophisticated blend of contemporary style and warm hospitality. As an award winning property recognized as a Great Place to Work in 2025, we feature world class facilities including the city’s highest revolving rooftop bar, extensive banquet spaces, and signature wellness amenities. We are currently offering exceptional hotel jobs in Surabaya for motivated individuals looking to grow their hospitality careers in Surabaya within a globally respected brand.
Our team culture is built on inclusivity and endless opportunities for professional development through Hilton’s world class learning programs. We are actively curating candidates for this exclusive hoteljob.id listing who embody our spirit of service and innovation. If you are seeking a diverse workplace that values your unique contribution, explore the premier Surabaya hotel hiring initiatives available at our landmark property.
Most people in this level underestimate how quickly temporary turns into permanent, treat the role as a destination, not a platform for the next level. The real risk is that comfort becomes the default and ambition fades, your name becomes linked to tasks rather than decisions and delaying action further solidifies this as your ceiling.
Position: Outlet Supervisor
Responsibilities:
- Supervise daily operations of the assigned dining outlet to maintain service excellence.
- Lead and train the service staff on menu knowledge and brand standards.
- Handle guest feedback and resolve service issues with a professional approach.
- Monitor inventory levels and coordinate food and beverage orders.
- Assist the Outlet Manager in achieving revenue targets and operational goals.
Qualifications:
- At least two years experience in a supervisory role within an upscale restaurant.
- Strong understanding of food and beverage service standards and hygiene.
- Excellent leadership and interpersonal skills to motivate a diverse team.
- Good proficiency in English for interacting with international guests.
- Ability to handle administrative tasks including scheduling and inventory logs.
- Highly motivated with a positive attitude toward guest satisfaction.
- Relevant degree or diploma in Hospitality or F&B management.
How to Apply:
Your professional journey deserves a deliberate choice, so please review the qualifications for these roles carefully to ensure a true fit for our five star standards. We encourage you to examine your professional path before taking action within this hoteljob.id career portal. Explore the requirements for your chosen position and tap the Apply button on the job page to move forward with your candidacy at DoubleTree by Hilton Surabaya.
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