The Ritz-Carlton, Bali
Set on the pristine coastline of Nusa Dua, The Ritz-Carlton, Bali blends refined luxury with the island’s tranquil beauty. Our clifftop and beachfront resort features elegant suites and villas, world-class dining, a serene spa, and inspiring venues, all designed to create memorable experiences for our guests.

As part of Marriott International’s Luxury portfolio, we cultivate a culture of excellence where ladies and gentlemen take pride in delivering genuine, anticipatory service. Join a team that values growth, collaboration, and the craft of personalized hospitality.

Position: Guest Relations Supervisor

Qualifications:

• Minimum 2 years of supervisory experience in Front Office/Guest Relations within a 5-star luxury resort.
• Proven skill in VIP arrival preparation, personalization, and service recovery.
• Hands-on leadership with the ability to coach, roster, and evaluate team performance.
• Strong communication and guest engagement skills; confident in handling complaints and escalations.
• Working knowledge of PMS (e.g., Opera) and luxury brand standards.

How to Apply:
Ready to elevate your hospitality career? Press Apply now! Take the next step and submit your application via the Apply button below.