Front Desk Agent
- Full time
- Balikpapan, Kalimantan-Timur, Jalan MT Haryono, Damai, Balikpapan City, East Kalimantan, Indonesia ID
- @d’primahotel Balikpapan posted 4 weeks ago
- Posted : November 9, 2025 -Accepting applications
Job Description
d’primahotel Balikpapan (Opening Soon)
d’primahotel is thrilled to announce the upcoming opening of our new property, d’primahotel Balikpapan. As a rapidly growing brand known for smart, comfortable, and strategically located hotels across Indonesia, this new addition will bring our signature hospitality to the heart of Kalimantan Timur. We are now assembling our pioneer team and offering exciting hotel jobs in Balikpapan.
This is a unique pre-opening opportunity to build a career from the ground up and help establish our brand’s presence in the city. We are looking for passionate, dynamic, and dedicated individuals to join our opening team. If you are seeking challenging and rewarding hospitality careers in Balikpapan, explore the diverse roles available in our Balikpapan hotel hiring initiative and be part of our exciting journey.
Position: Front Desk Agent
Responsibilities:
- Manage guest check-in and check-out procedures efficiently and professionally.
- Handle guest inquiries, requests, and complaints promptly and courteously.
- Manage reservations, process payments, and maintain accurate guest records.
- Operate the hotel’s Property Management System (PMS) and telephone switchboard.
- Collaborate with other departments, especially Housekeeping, to ensure guest needs are met.
Qualifications:
- Minimum 1 year of experience as a Front Desk Agent.
- Familiar with hotel PMS (e.g., VHP, Opera).
- Excellent communication and customer service skills.
- Fluent in English, both spoken and written.
- A professional, welcoming attitude and appearance.
- Pre-opening experience is a plus.
How to Apply:
Click the “Apply” button to submit your application by sending your CV directly via email for this exciting pre-opening opportunity.
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