Shangri-La Jakarta
Shangri-La Jakarta is a prestigious luxury hotel located in the heart of Jakarta, offering refined accommodations, exceptional dining outlets, and versatile event spaces tailored for both business and leisure travelers. The hotel is committed to delivering memorable guest experiences through attention to detail, warm Indonesian hospitality, and internationally recognised service standards.

Shangri-La Jakarta prides itself on a collaborative, guest-first culture that supports professional growth, continuous learning, and teamwork across departments. Associates are encouraged to develop their skills through on-the-job training and to contribute to a friendly, inclusive environment that values integrity, respect, and service excellence.

Position: Front Desk Agent

Qualifications:

• Experience in front office or guest services
• Excellent communication and customer service skills
• Professional appearance and guest-oriented attitude
• Proficiency with PMS and basic computer skills
• Ability to handle check-ins, check-outs, and guest inquiries efficiently

How to Apply:
If you are excited to be part of a warm, service-driven team and contribute to delivering exceptional guest experiences at Shangri-La Jakarta, please click the Apply button below to submit your updated CV and application—we look forward to welcoming talented individuals who share our passion for hospitality.