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Park Hyatt Jakarta
Occupying the top floors of the MNC Land Tower, Park Hyatt Jakarta offers a pinnacle of modern luxury and tranquil elegance in the heart of the city. With breathtaking panoramic views, sophisticated interiors, and world-class dining, our hotel provides a sanctuary for discerning global travelers. We are currently seeking dedicated and refined individuals to explore unparalleled hotel jobs in Jakarta and join our exclusive team.

At Hyatt, we believe that a job can be a journey of discovery, and we are committed to turning jobs into careers. Join Park Hyatt Jakarta and become part of a globally recognized brand synonymous with understated luxury and personalized service. If you are passionate about delivering exceptional experiences and seek rewarding hospitality careers in Jakarta, we invite you to grow with us.

Position: Guest Service Host

Responsibilities:

• Provide a personalized and seamless arrival and departure experience for each guest.
• Anticipate and fulfill guest needs, from handling reservations to providing bespoke concierge services.
• Act as a primary point of contact for guests, ensuring all inquiries and requests are handled with grace and efficiency.
• Maintain a comprehensive knowledge of hotel services, local attractions, and events to enhance the guest journey.
• Uphold the highest standards of service and professionalism that define the Park Hyatt brand.

Qualifications:

• Minimum of 2 years of experience in a guest service or front office role within a luxury hotel environment.
• Exceptional interpersonal and communication skills, with a talent for building rapport with guests.
• A poised, professional, and immaculate presentation.
• Proficiency in a hotel Property Management System (PMS).
• Ability to handle multiple tasks and resolve guest issues with a calm and positive demeanor.
• A genuine passion for delivering personalized and sophisticated service.
• Fluency in English is required.

How to Apply:
To take the next step in your career journey with Park Hyatt Jakarta, please click the “Apply” button to access the official Hyatt careers portal and submit your application.