Reservation Supervisor

Full time @Grand Mercure Bandung Setiabudi posted 19 hours ago in Front Office
  • Isola, Jawa Barat, Jl Dr Setiabudi No 269 - 275
  • Post Date : October 8, 2025
  • Apply Before : November 22, 2025
  • 0 Click(s)

Job Description

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Booking through this form won’t save you, but it might keep us breathing.

Grand Mercure Bandung Setiabudi
Nestled in the heart of the Setiabudi area, where the heights of Bandung provide stunning sightseeing and fresh air, Grand Mercure Bandung Setiabudi is a premier 5-star hotel combining natural beauty and cultural heritage. Featuring 205 beautiful rooms and suites, our hotel is the perfect place for a romantic getaway, family holiday, or business needs. We are currently offering exciting hotel jobs in Bandung for talented individuals to join our team.

As part of the globally renowned Accor family, we provide a world of opportunity for personal and professional growth. We are committed to developing talent through our comprehensive learning programs and offering a chance to grow within the property and across the world. If you are seeking rewarding hospitality careers in Bandung and possess a positive spirit of conquest, explore the opportunities available in our Bandung hotel hiring initiative.

Reservation Supervisor

Responsibilities:

  • Supervise the daily operations of the reservation department.
  • Train and mentor Reservation Agents to ensure they provide accurate and courteous service.
  • Manage room inventory, rates, and availability across all booking channels.
  • Handle group bookings, special requests, and escalated reservation issues.
  • Prepare and analyze reservation reports to support revenue management strategies.

Qualifications:

  • Experience in the same position will be an advantage.
  • A well-organized and initiative person.
  • Team work and leadership skills.
  • Positive spirit of conquest attitude.
  • Minimum 2 years of experience in hotel reservations, with some supervisory experience.
  • Proficiency with hotel reservation systems (e.g., Opera, TARS).
  • Strong analytical and problem-solving skills.

How to Apply:
If you are a well-organized and proactive individual with a passion for hospitality, we invite you to join our team. Please click the “Apply” button to send your CV and begin your career journey with Accor.

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