Guest Service Agent
Full time @Grand Hotel De Djokja posted 1 day ago in Front OfficeJob Description
Grand Hotel De Djokja
Step into a heritage legacy and create timeless luxury with Grand Hotel De Djokja, a landmark property established in 1911. Our hotel is rich in tradition, offering a unique blend of historical charm and modern comfort in the heart of Yogyakarta. We invite passionate individuals to join our team and become part of our celebrated history. We are currently offering unique hotel jobs in Yogyakarta for those with a desire to make history through hospitality.Join us and become part of a team that values respect, authenticity, and excellence. We are committed to developing your skills through hands-on experience and continuous learning, ensuring you can make every guest moment meaningful. At Grand Hotel De Djokja, we believe in creating an environment where history meets heart, and we are looking for candidates with a warm smile and a passion for service to build lasting hospitality careers in Yogyakarta.
Position: Guest Service Agent
Responsibilities:
- Welcome guests in a warm and professional manner.
- Manage guest check-ins and check-outs efficiently.
- Handle guest inquiries and provide information about the hotel and local area.
- Process payments and manage reservations accurately.
- Address guest feedback and resolve any issues to ensure guest satisfaction.
Qualifications:
- Previous experience in a Front Office or guest-facing role.
- A warm smile, a passion for service, and a desire to make history through hospitality.
- Excellent verbal and written communication skills.
- Proficiency in hotel management software (PMS).
- Strong problem-solving abilities.
- A team player with a positive attitude.
- Fluent in English.
How to Apply:
If you have a warm smile, a passion for service, and a desire to make history through hospitality, we want to meet you. Please click the “Apply” button to send your CV, ensuring the subject line follows the format: Name – Position (e.g., Smith – Butler).
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